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Terms Content~Payment

We accept Credit Card and Debit Card payments via a secure online payment service.

Cards we accept: American Express - MasterCard - Visa - Visa Delta - Visa Electron - Maestro - Solo.

Payment can also be made by Cheque (cheques only accepted in Sterling).

The goods will not be delivered until the customer's funds that have been paid to <!--Company_Name--> have cleared in full.

Credit Card Security

When paying via Credit or Debit card you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and Credit or Debit card details.

Order Notes

Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, <!--Company_Name--> reserves the right to decline orders.

Delivery

All orders are sent via Recorded Signed for delivery and will be sent to you in 3-5 working days. If any items are not in stock please allow 21 days for delivery. In the event of an item being out of stock we will let you know immediately and give you an anticipated delivery date or the option to cancel your order. You will only be charged once for delivery.

Postal charge for UK is £3.95
Postal charge for Europe is £8.95.

We are able to ship worldwide. If you are a potential customer from outside of Europe then please email us for a quote on postage costs. We are only able to take PayPal payments from customers outside of Europe.

Returns & Cancellation Policy

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. Kidz Swimmers have extended this time period and will allow a 14 day cancellation period. The cancellation period ends on the expiry of the period of 14 working days beginning with the day after the day on which the you received the goods.

If you wish to cancel an order and return goods under these terms, please ensure the following:

1) Please contact us to advise us of your decision to return your goods, either by phone or email within 14 days of receiving your order.

2) The goods are in a re-saleable condition, unworn, in original packaging and with all tags intact.

3) A copy of the delivery note that accompanied your order must be enclosed.

Please return your order to us at the contact address given below.

Kidz Swimmers will not be held accountable for parcels which fail to reach us or are damaged in transit so we recommend that you return any goods via registered mail.

Kidz Swimmers will not refund any postal charges incurred for delivery or return of unwanted goods.

Returning Faulty Goods

In the unlikely event that goods you have received are damaged or faulty we will either offer you a refund or exchange, at our discretion, upon inspection of the goods providing that you notify us of the problem within 7 days of receiving your order.

Contacting us

Please contact us at the details below:

Postal Address:

<!--Company_Name-->
<!--Company_Address-->

Phone: <!--Company_Telephone-->

Fax: <!--Company_Fax-->

Email: <!--Company_Email1-->

Web: <!--Company_Web-->

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm <!--Company_Name--> or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. <!--Company_Name--> owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of <!--Company_Name--> or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks

All trademarks that appear on this site are the property of their respective owners.

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